This Privacy Policy explains exactly how kim368 collects, processes, stores, and protects the personal information of every player on our platform. We are committed to full transparency in our data practices and to upholding the privacy rights of all Indonesian players.
All data transmitted between your browser and kim368's servers is protected by TLS 1.3 encryption. Sensitive fields including passwords, KTP numbers, and bank account details are encrypted at rest using AES-256 standards.
kim368 does not sell, rent, or trade your personal data to any third-party marketing companies. Data shared with third parties is strictly limited to service providers essential to platform operation, under binding confidentiality agreements.
Identity documents submitted during KYC verification — including KTP scans and bank statements — are stored on isolated, access-restricted servers accessible only to authorised compliance staff. Documents are deleted once verification is complete and the retention period expires.
You have the right to access, correct, export, and request deletion of your personal data at any time. kim368 responds to all verified data requests within 30 days and provides a straightforward process for exercising these rights.
kim368 uses strictly necessary cookies for session management and optional analytical cookies to improve platform performance. Our Cookie Policy section explains each cookie category, its purpose, and its retention duration in plain English.
Promotional emails and SMS notifications from kim368 are always opt-in. You can withdraw marketing consent at any time via Account Settings or by contacting support. Withdrawal of marketing consent does not affect your ability to use the platform.
This Privacy Policy applies to all personal data processed by kim368 in connection with your use of the kim368 website at https://kim368.asia, including account registration, gaming activity, payment transactions, and customer support interactions. By creating an Account or using any kim368 Service, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside our Terms & Conditions, which govern your use of the platform as a whole.
kim368 is committed to protecting the privacy of every individual who interacts with our platform. We recognise that our players — the majority of whom are based in Indonesia across cities including Jakarta, Surabaya, Medan, Bandung, Bali, and Yogyakarta — entrust us with sensitive personal and financial information. We do not take that trust lightly.
This Privacy Policy is designed to give you a clear, honest, and complete account of what personal data we collect, why we collect it, how we use it, with whom we share it, and how long we keep it. We have written this document in plain professional English rather than impenetrable legal jargon so that every player can genuinely understand their privacy position when using kim368.
This Policy is effective as of the "Last Updated" date shown at the top of this page. We recommend reviewing it periodically, as our data practices may evolve as the platform grows and as applicable regulatory standards change.
For the purposes of this Privacy Policy, kim368 acts as the data controller in respect of the personal data of registered Users and visitors to our platform. As data controller, kim368 determines the purposes for which personal data is processed and the means by which that processing takes place.
All data-related inquiries, requests, and complaints should be directed to our designated Data Protection contact. Contact details are provided in Section 15 of this Policy. kim368 operates its data infrastructure on internationally hosted servers, with data residency locations in jurisdictions that maintain adequate data protection standards.
kim368 collects personal data across several categories depending on the nature of your interaction with our platform. The following table provides a detailed breakdown of the data we collect and the context in which it is obtained:
| Category | Data Elements | Collection Context |
|---|---|---|
| Identity Data | Full legal name, date of birth, NIK (Indonesian National ID number), gender, nationality | Account registration; KYC verification |
| Contact Data | Email address, mobile phone number, residential address (province, city, postal code) | Account registration; support interactions |
| Verification Documents | KTP scan/photo, passport copy, driving licence, proof of address documents, bank statement | KYC identity and address verification |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, etc.), e-wallet ID (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit/withdrawal amounts in IDR | Payment processing; AML compliance |
| Gaming Activity Data | Bet history, game preferences, session durations, win/loss records, bonus usage, wagering patterns | Platform use; responsible gaming monitoring |
| Technical Data | IP address, browser type and version, device type, operating system, screen resolution, referring URL | Automatic collection via server logs and analytics |
| Communications Data | Live chat transcripts, support email content, complaint records | Customer support interactions |
| Marketing Preferences | Email/SMS opt-in status, promotion claim history, preferred game ca tegories | Promotional consents; marketing campaigns |
Identity verification documents may contain sensitive personal data including your photograph, signature, and national identification number. kim368 processes this data solely for legal compliance purposes (KYC/AML verification) and stores it securely with access restricted to authorised compliance personnel only. We do not process special category data (health records, biometric data, religious affiliation, political opinions) unless required by law.
kim368 obtains personal data through the following methods:
You provide data directly to kim368 when you complete the account registration form, upload KYC verification documents, enter payment details for deposits or withdrawals, contact our support team via live chat or email, or participate in promotional campaigns.
Technical data is collected automatically when you access the kim368 platform through server logs, cookies, and web analytics tools. This data includes your IP address, browser type, device characteristics, and browsing patterns. Gaming activity data (bets placed, games played, session length) is recorded automatically as you use the platform.
We may receive limited data from third-party payment processors (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay) confirming the account holder name on successful transactions. We also receive data from game studio partners (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) regarding your gameplay results and RTP outcomes.
kim368 processes your personal data for the following clearly defined purposes:
kim368 processes personal data on the following legal bases depending on the processing purpose:
kim368 does not sell, rent, or trade your personal data to third-party marketers. We share personal data only with the following categories of trusted third-party service providers under strict contractual confidentiality obligations:
Bank transfer and e-wallet processors receive your account holder name, bank account number or e-wallet ID, and transaction amount to complete deposits and withdrawals. Indonesian banks and e-wallets involved include BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, OCBC NISP, Bank Danamon, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja.
Licensed game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft, Ezugi) receive your unique player ID and session data to deliver live casino, slot, and table game content. They do not receive your identity or contact data.
Third-party identity verification vendors may receive your KTP scan, name, date of birth, and NIK solely for the purpose of confirming your identity and age against official Indonesian government databases. Verification data is deleted by third-party vendors once the check is complete.
Hosting and data storage providers maintain the servers on which kim368's databases and application infrastructure run. These providers have access to encrypted data but are contractually prohibited from accessing, using, or disclosing that data for any purpose other than providing hosting services to kim368.
Live chat and email support tools process your support inquiries, complaint records, and chat transcripts. Support personnel use these tools to assist you in Indonesian and English.
Web analytics platforms process anonymised or pseudonymised technical data to help kim368 understand aggregated user behaviour, identify technical issues, and improve platform performance. Individual users are not identifiable in analytics reports.
kim368 may be required to disclose personal data to law enforcement agencies, financial regulators, or other governmental authorities where such disclosure is compelled by legal process, court order, or applicable law. We disclose only the minimum data necessary to comply with the legal requirement.
kim368 operates as an international platform with data infrastructure hosted in jurisdictions outside Indonesia. This means that your personal data may be transferred to, stored in, and processed in countries that have different data protection laws than Indonesia. Where data is transferred internationally, kim368 ensures that appropriate safeguards are in place, including:
By using kim368's Services, you acknowledge and consent to the international transfer of your personal data as described above.
kim368 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal retention obligations. The following retention periods apply:
At the end of each applicable retention period, personal data is either securely deleted or anonymised such that it can no longer identify you as an individual.
kim368 uses cookies and similar tracking technologies to enhance your experience on our platform. A cookie is a small text file placed on your device by your web browser at the request of a website. Cookies enable the website to remember your preferences, maintain your session, and provide personalised features.
These cookies are essential for the platform to function. They enable you to navigate the site, stay logged in to your Account, and access secure areas. Without these cookies, services like account login and payment processing cannot be provided. Strictly necessary cookies do not require consent and cannot be disabled.
These cookies collect anonymised data about how visitors use kim368, including which pages are visited most often, how long users spend on each page, and what error messages are encountered. This data helps us identify and fix technical issues and improve overall platform performance. You may opt out of analytics cookies without affecting platform functionality.
These cookies remember your preferences such as language selection (Indonesian-speaking support vs. English interface), preferred game categories (togel, sabung ayam, sports betting, slots), and display settings. Functionality cookies improve your user experience but are not essential to platform operation.
If you opt in to marketing communications, marketing cookies track which promotions you have viewed and which bonus offers you have claimed. This allows kim368 to avoid showing you the same promotion repeatedly and to tailor future offers to your gaming preferences. Marketing cookies are set only with your explicit consent.
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies entirely, though doing so may affect platform functionality. Instructions for managing cookies in popular browsers can be found in your browser's help documentation. To withdraw consent for optional cookies (analytics, functionality, marketing), contact our support team or adjust your settings in Account preferences.
As a kim368 user, you have the following privacy rights under internationally recognised data protection principles. kim368 respects and facilitates the exercise of these rights:
Request a copy of all personal data kim368 holds about you, delivered in a structured, commonly used format (CSV or PDF).
Request correction of inaccurate or incomplete personal data. Update your email, phone number, or address directly via Account Settings.
Request deletion of your personal data where it is no longer necessary for the purposes collected, subject to legal retention obligations.
Request that kim368 limit processing of your data to storage only, pending resolution of a complaint or verification of data accuracy.
Request that kim368 transmit your data directly to another service provider in a machine-readable format where technically feasible.
Object to processing based on legitimate interests or for direct marketing purposes. Marketing opt-outs are honored immediately.
Withdraw any consent previously given for optional processing activities (marketing, analytics) without penalty or service restriction.
File a complaint with kim368's Data Protection Officer or with the data protection authority in your jurisdiction if you believe your rights have been violated.
To exercise any of these rights, contact our Data Protection team using the contact details in Section 15. We will respond to verified requests within 30 days. In some cases, we may require additional information to confirm your identity before fulfilling a request.
kim368 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. Our security programme includes:
Despite these measures, no system is entirely immune to security risks. You play a critical role in protecting your Account by choosing a strong password, enabling two-factor authentication (if available), and never sharing your login credentials with anyone.
kim368 does not knowingly collect, process, or retain personal data from individuals under 21 years of age. Access to kim368's Services is strictly restricted to adults aged 21 and over, in accordance with Indonesian age-of-majority standards for online gambling.
All Users are required to confirm they are 21+ during account registration, and kim368 enforces mandatory age verification through submission of valid Indonesian national identity documents (KTP, passport, or driving licence). If we discover that we have inadvertently collected data from a minor, we will delete that data immediately and permanently close the associated Account. Any balances held in the Account at closure will be forfeited in accordance with our Terms & Conditions.
Parents and guardians who believe a minor may have registered on kim368 using false information should contact our support team immediately.
kim368 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will notify registered Users via email to the address associated with their Account and display a prominent notice on the platform for at least 14 days prior to the changes taking effect.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of kim368 following the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you may request Account closure and data deletion before the effective date.
We encourage all users to review this Privacy Policy periodically to stay informed about how kim368 protects and handles personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy, wish to exercise any of your privacy rights, or need clarification about how kim368 processes your personal data, please contact our Data Protection team through the following channels. Please note that contact details are provided as plain text — email addresses are not clickable links.
Email: [email protected]
Subject Line: Please use "Privacy Inquiry" or "Data Rights Request" in the email subject for fastest routing
Live Chat: Available 24/7 via the on-site chat widget (Indonesian and English language support)
Response Time: Privacy inquiries are prioritised and typically responded to within 48 hours during WIB business hours (08:00–23:00 WIB, UTC+7). Data rights requests are fulfilled within 30 days of identity verification.
When contacting us about a privacy matter, please include your registered Account username (if applicable), a clear description of your inquiry or request, and any relevant reference numbers. This helps us process your request efficiently and accurately.
Our FAQ page covers common questions about account security, KYC verification, and data handling. For specific privacy requests or concerns, our 24/7 Indonesian-speaking support team is ready to assist.